Home/Member Faq Member Faq GENERAL How do I pitch Khrysalys ? How do I download an episode? Who do I contact about ___? When do new episodes come out? Where can I find job postings? How do I intern at Khrysalys ? Do you take international / remote / outside of NYC candidates? How do I donate to Khrysalys ? Becoming a Member If I don’t subscribe, can I still listen to Khrysalys Media Shows for free? Can I give a gift subscription? What forms of payment do you accept? Do members get access to ad-free versions of the podcasts? Once you’re a member How do I sign in to my Khrysalys Membership account? What payment processor do you use? Do you store my credit card details? How can I change the credit card associated with my account? How can I change the email associated with my account? How do I renew my Khrysalys Membership? How do I turn off auto-renew? How do I cancel my membership? How do I upgrade or downgrade from a monthly to an annual membership, or vice versa? Where can I find the members only stuff, like pre-release shows and other goodies? Can I listen to the pre-release pilots in my podcast app? I have another membership question! Who should I email? T-shirt questions How can I get a Khrysalys t-shirt? Can I choose a specific t-shirt and size? Can I have a t-shirt shipped internationally? What if I’m moving to a new house? How do I make sure that my t-shirt arrives at the right place? I signed up for an annual membership, but my t-shirt hasn’t arrived yet. How can I track its progress? I don’t really want a t-shirt. Can I have other swag instead? I have a t-shirt question not answered here! Who should I contact? I’ve got a question that wasn’t answered in this FAQ!