Member Faq


How do I pitch Khrysalys ?

How do I download an episode?

Who do I contact about ___?

When do new episodes come out?

Where can I find job postings?

How do I intern at Khrysalys ?

Do you take international / remote / outside of NYC candidates?

How do I donate to Khrysalys ?

Becoming a Member

If I don’t subscribe, can I still listen to Khrysalys Media Shows for free?

Can I give a gift subscription?

What forms of payment do you accept?

Do members get access to ad-free versions of the podcasts?

Once you’re a member

How do I sign in to my Khrysalys Membership account?

What payment processor do you use? Do you store my credit card details?

How can I change the credit card associated with my account?

How can I change the email associated with my account?

How do I renew my Khrysalys Membership?

How do I turn off auto-renew?

How do I cancel my membership?

How do I upgrade or downgrade from a monthly to an annual membership, or vice versa?

Where can I find the members only stuff, like pre-release shows and other goodies?

Can I listen to the pre-release pilots in my podcast app?

I have another membership question! Who should I email?

T-shirt questions

How can I get a Khrysalys t-shirt?

Can I choose a specific t-shirt and size?

Can I have a t-shirt shipped internationally?

What if I’m moving to a new house? How do I make sure that my t-shirt arrives at the right place?

I signed up for an annual membership, but my t-shirt hasn’t arrived yet. How can I track its progress?

I don’t really want a t-shirt. Can I have other swag instead?

I have a t-shirt question not answered here! Who should I contact?

I’ve got a question that wasn’t answered in this FAQ!

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